Privacy Policy

What Information We Collect

There are two types of personal information we gather from users.

• ‘Personally Identifiable Data’ relates to the email you use, your IP address, or any other personal information you may have submitted.
• ‘Non-Identifiable Data’ pertains to info that does not identify you and is more about the hardware and software you use (browser cookies and information, operating system, time spent on pages, etc.).

Additionally, the data we receive from you is either voluntary (information you submit during account registration, when you reach out to us, and similar) or automatic (gathered from cookies).

How We Use Your Data

The data we gather from you is used exclusively for improvements to our website and traffic analysis.

We use non-identifiable data for understanding how our visitors navigate the website, which allows us to make adjustments to improve the overall user experience.

Personally identifiable data helps us respond to any questions users may have, and it also makes our support process more effective.

By using our site, you acknowledge and accept our usage of your data for these purposes and if you no longer agree, you may stop using the site.

Cookies & Tracking Technologies

Cookies are essential pieces of data that are created and updated each time you use your browser to visit a website. They contain information that makes it easier for you to revisit sites (e.g. the ‘Remember Me’ option to keep you logged in would not work without cookies).

They are divided into four main types:

• Essential – without which the browser wouldn’t work;
• Performance – e.g. how quickly your device loads the website;
• Functionality – e.g. which browser you use to visit a site;
• Marketing – contains info that we use for improvements.

When visiting our site, you will have the option to ‘Accept All’ cookies or just ‘Essential’ ones.

Data Sharing and Third Parties

All the information that we get from you is primarily used for our purposes. However, certain situations may require us to share some of the data with specific service providers like analytics websites (Google) and email platforms (for responding to customer support queries).

We may also be required to share information with the relevant authorities due to potential legal obligations.

Any data that we collect is used strictly for the purposes explained in this Privacy Policy. We do not sell your data to third parties nor is the data misused in any sort of way.

Data Storage and Security

We use secure servers to store all collected data from users. These servers are protected by SSL (Secure Socket Layer) encryption to prevent unauthorised access. We implement a variety of effective security measures and consistently maintain them to fix any potential weaknesses.

However, no security system is 100% impenetrable. In the case of an attack on our servers or an attempt to steal data, we will swiftly notify the authorities. If you believe there was a breach or that your data was potentially taken, please contact us so we can act accordingly.

Data Retention

We retain your data while we use and process your data for the reasons outlined in this Privacy Policy. Certain types of information is kept for a shorter time, including Usage Data (data about how you use the site, what do you use to access the site, etc.) which we primarily use for internal processing and analytics, as well as making improvements to the security and functionality of the site.

We may also keep your data if required by any current legal proceedings, to comply with applicable laws, and for dispute resolution.

Changes to This Policy

This Privacy Policy may be updated by Us on a semi-frequent basis due to changes in how we use your data, how we gather it, and other cases outlined in the Privacy Policy. Whenever an adjustment is made, we notify our users in a timely manner.

We encourage you to occasionally check the Privacy Policy change for any potential updates you may have missed.

Contact Us

If you have any questions, suggestions, or want to lodge a complaint about your data or this Privacy Policy, you may contact us via email at [email protected] or [email protected].